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  eBay Seller's Low Cost Ecommerce Store, Email Marketing and Customer Service Tools
  "Return to age old principles of personal service and communication."
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Performance Auction End Feedback Filter Organize Respond Knowledge Base Acknowledge
Design Your Web Store Now
Live Store Demo - Bookstore
Build Your Brand Image
Build Customer Loyalty
Measure Your Customer Service
Increase Sales at Transaction End
Quickly Leave Feedback
Stop Spam and Viruses
Speed Email Customer Service
Promptly Answer Inquiries
Acknowledge Customer Inquiries

"Email is now the primary communication vehicle for business, preferred 48.5% vs. 39% for telephone and 3.5% for postal mail."

-roper starch worldwide

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Home>Email_Customer_Service>Respond Suggested Response

Quickly Answer Your Email with Satisfying Replies

Your Customer Expects a Prompt Answer

You must respond quickly with relevant, satisfying replies to any volume of inquiries in under 4 hours or your customers may go somewhere else. Your customers are testing you. If you do not provide good customer service before the sale, they know what to expect after the sale.

Automatically Suggested Responses Save You Time

With MailCar Limited, you create entries in your own knowledge base that can answer most customer inquiries. When you reply, use the suggest button which analyzes the inquiry contents and performs a statistical search of your knowledge base to present an ordered list of the most relevant replies. Select and send the best reply.

When you compose an email message, your customer database may be searched for customer email addresses. You compose in plain text or use the built-in HTML editor. Spell check your response before sending it.

Access Your Email Account from Popular Email Programs

Your MailCar Limited email account may be accessed by popular email clients such as Microsoft Outlook or Outlook Express.

Live Store Demo - Ecommerce Bookstore - See the MailCar Limited Ecommerce Store in Action. Your own ecommerce store, complete with email marketing and customer service tools, can be online today.

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