"Some sellers list only a tenth of their merchandise in their major auction venue store to save some money on listing fees, while they list the rest of their merchandise on their website. If someone asks a question about an item or makes a purchase, that person is encouraged to visit the website for many more options. You do everything you can to drive customers to your website."

-Selling Beyond eBay

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Manage Your Store to Provide Top Customer Service

Create Customers Loyal to Your Store

Customer service is the critical factor when choosing an online seller. Your MailCar Limited Ecommerce Store helps you deliver first class customer service and saves you time.

• Database Driven, Searchable FAQ - Each page in your ecommerce store has a link to your searchable, public FAQ enabling customer self-service. You save valuable customer support time and allow your customers to answer their questions on the spot.
   
• Ask Us a Question Form - Each product listing in your store has a link to an inquiry form. Your MailCar Limited email account receives your customer questions along with links to the related product listings. Use automatically suggested responses to quickly respond to your customer requests.
   
• Online Help, Free Email and Customer Callback Support - Online help is available to you in the form of 'Tips' and 'Info'. From these pages, you may email us with your questions or request that one of our customer support engineers call you.
   
• Manage Your Store
   
  • Ecommerce Store Traffic Summary reports are emailed to you each week. View activity summarized by month for the last twelve months. See a graph of MailCar Generated Traffic Sources including Google Base, Email Marketing and Cross-Sale Gallery referrals to your MailCar Store.
     
  • Your Ecommerce Store Traffic Summary report tabulates outbound referrals to your eBay Store and Listings that are associated with a sale. Totaled by count and dollar amount, these referrals may qualify you for the eBay Store Referral Credit.
     
  • Google Analytics provide comprehensive Store Traffic Analysis.
     
  • Select types of payments you accept.
     
  • View your PayPal Instant Payment Notifications.
     
  • Add new products to your store.
     
  • Define product attributes.
     
  • Put categories or the entire store on sale.
     
  • Create coupon campaigns.
     
  • Maintain countries, states, tax rates, tax categories, shipping methods.
     
  • Rank customer sales, product purchases, low stock, products viewed.
     
• Live Store Demo - Ecommerce Bookstore - See the MailCar Limited Ecommerce Store in Action. Your own ecommerce store, complete with email marketing and customer service tools, can be online today.

Quickly manage your store. Sign up now for a free 30 day trial. No credit card required.